Tuesday, July 06, 2004
"Case Closed"
Well, I finally got a call today and our insurance company will be sending the reimbursement check for all of our new electronics/appliances this week... whew... that was the longest process. So far we're happy with all of our replacements - can't wait to get our 7.1 home theatre set up - too bad we don't have all the speakers yet.
I did have one problem with our refrigerator water dispenser. Evidently the repairman didn't do a great job because our dispenser was leaking water all over the floor under the fridge, so since the repair guy couldn't come back until Friday, I took the liberty of taking apart the refrigerator this afternoon and fixing it. It was pretty easy, I just had to cut the existing tubing because the end was brittle and had broken off when he screwed the compression fitting back on during his repair, then I just reattached everything using the compression fitting and now it works again - i can't BELIEVE how much these guys make. This is all he did for us: took the oven panel off and installed a new clock (3 screws and one 4 pin cable), installed a fridge fan, and replaced a section of tubing for over $300!! If the clock hadn't already been covered by our warranty, it would have been another $150 for that. During this process, he put a tiny scratch on the oven control panel (i'm really anal about scratches on stainless steel), lost one of the screws from the back of the fridge, didn't completely finish putting the cardboard cover on the back of the fridge* and did a bad job fixing the tubing, which broke within 2 weeks. I would have complained, but the insurance company paid for it, so I decided to let it slide this time. Needless to say, I'm not going to be calling him for any future repairs - i'll do them myself :-)
*appliance tip from jill: that piece of cardboard on the back of your fridge serves a purpose, so don't ever just remove it. It is designed so the fan will pull hot air away from the compressor, thus venting it out the other side where the little vent slots are cut out. If you remove the cardboard, it disrupts the proper airflow and can result in improper cooling of the compressor and possibly failure, which costs probably $500 to replace. So if you own your fridge it's something to be careful of.
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Well, I finally got a call today and our insurance company will be sending the reimbursement check for all of our new electronics/appliances this week... whew... that was the longest process. So far we're happy with all of our replacements - can't wait to get our 7.1 home theatre set up - too bad we don't have all the speakers yet.
I did have one problem with our refrigerator water dispenser. Evidently the repairman didn't do a great job because our dispenser was leaking water all over the floor under the fridge, so since the repair guy couldn't come back until Friday, I took the liberty of taking apart the refrigerator this afternoon and fixing it. It was pretty easy, I just had to cut the existing tubing because the end was brittle and had broken off when he screwed the compression fitting back on during his repair, then I just reattached everything using the compression fitting and now it works again - i can't BELIEVE how much these guys make. This is all he did for us: took the oven panel off and installed a new clock (3 screws and one 4 pin cable), installed a fridge fan, and replaced a section of tubing for over $300!! If the clock hadn't already been covered by our warranty, it would have been another $150 for that. During this process, he put a tiny scratch on the oven control panel (i'm really anal about scratches on stainless steel), lost one of the screws from the back of the fridge, didn't completely finish putting the cardboard cover on the back of the fridge* and did a bad job fixing the tubing, which broke within 2 weeks. I would have complained, but the insurance company paid for it, so I decided to let it slide this time. Needless to say, I'm not going to be calling him for any future repairs - i'll do them myself :-)
*appliance tip from jill: that piece of cardboard on the back of your fridge serves a purpose, so don't ever just remove it. It is designed so the fan will pull hot air away from the compressor, thus venting it out the other side where the little vent slots are cut out. If you remove the cardboard, it disrupts the proper airflow and can result in improper cooling of the compressor and possibly failure, which costs probably $500 to replace. So if you own your fridge it's something to be careful of.
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